Introduction

Welcome to Big Agnes || Yeti || NEMO EQUIPMENT Shop (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is protected.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

• Personal Information: Name, email address, phone number, shipping address, and payment information.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To communicate with you about your orders and provide customer support.
• To improve our website and services.
• To send you promotional materials and updates, if you have opted in to receive them.
• To comply with legal obligations and protect our rights.

Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Storage and Security

We take the security of your information seriously. We implement a variety of security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving promotional communications from us at any time.

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and improve its functionality. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: